Privacy Policy

Your privacy is of utmost important to us and that is also why we wish to inform you upfront on our online information collection and usage practices.

1. Shing Hup Furniture (Our Parent Company)

Shing Hup Furniture, located at 456 Jurong West Street 41, #01-736 is our parent company and is the only company other than the subsidiary (OurHome) that will manage all the information collected on this website.

OurHome collects primarily two different types of information off this website:

  • Website traffic information
  • Personal identity information voluntarily provided by customers

2. Website Traffic Information

For the purpose of marketing and promotions, OurHome occasionally collects information on website activity. This includes number of people who visit the website, click through rate, heat maps as well as popular product pages.

In this information collected, no personal identifiable information will be collected and purpose of collection will purely be to improve the efficiency and effectiveness of the website.

3. Personal Identity Information

This information is personally identifiable to users who uses the website and will be collected when users fill in our online order/contact forms, sign up for an account or take part of any voluntarily online surveys should there be any ongoing promotions or sorts.

The collected data can include, but not limited to, names, contact numbers, mailing and billing addresses, email address, details of purchased items as well as questions and comments.

All information is provided to us voluntarily by users of the website.

4. Use of Personal Identity Information

  1. Personal identifiable information provided voluntarily to OurHome will be used purely to perform the service which users have requested. This include contacting users, delivering product to users and any form of after sales services required upon completion of service
  2. Information may be shared among employees, delivery agents, sellers, resellers or distributors so as to facilitate the delivery of the product and/or services as per requested. OurHome may also occasionally use this information to send you any promotional messages such as newsletters and survey studies to improve our products and services to you. In such event, external parties may be engaged to perform these actions and your information may be given on a private and confidential basis to facilitate these surveys and studies
  3. OurHome will also release information should there be a need to comply with laws and/or website regulations to protect the rights, property, and/or safety of OurHome users or others.
  4. OurHome website may contain hyperlinks to other third-party websites. In such event, this Privacy Policy statement does not apply to other websites, nor are their websites are bounded by our Privacy Policy.
  5. OurHome does not sell any personally identifiable information to any third party

5. Right to Amend Privacy Policy

OurHome reserves the right to amend this Privacy Policy at its own discretion and all changes in the Policy are effective immediately upon publishing. Kindly check in this Privacy Policy frequently for any updates

6. Contact OurHome For More Information

Should you have any queries on our Privacy Policy, please contact us at

Tel: 666 59 888 (Shing Hup Furniture)
Email: customerservice[at]ourhome[dot]com[dot]sg




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